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September 20, 2017

Case Study Call Center

call center human capital optimization South Jordan

Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the intent of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite, they provided inbound and outbound support for six health insurers, three nationwide financial clients, and two auto insurance firms.

In optimizing human capital, the business had four specific goals:

  • Increase precision of scheduling to maximize employee efficiency
  • Decrease overtime and better enforce employee breaks
  • Keep labor costs in check while still providing a high level of service
  • Accommodate associates’ scheduling preferences to increase employee morale and reduce turnover

Our case study had purchased a software-based, onsite WFM system five years before switching to Workforce Management Suite. It was fairly sophisticated when installed, but the manufacturer had not kept up with the latest technology and its value diminished as the organization evolved. Furthermore, the software updates were expensive and the system was down for days when something went wrong.

Solution – Workforce Management Suite

The forward-thinking owners were eager to upgrade to a call center Workforce Management system that made it effortless to implement the latest Workforce Management best practices to get a leg up in a crowded call center market. Though they had spent thousands on their onsite software, they knew their needs would be better met with an SaaS solution. Workforce Management Suite, which contains TimeWorksPlus, TimeSimplicity, and TimeWorksTouch, capably met each of their targets, as outlined below.

Scheduling Precision

With TimeSimplicity, the scheduling solution in Workforce Management Suite, department managers can create standard schedule templates for busy and slow sales periods, which vary per department. With the standard schedule in place, managers can drag and drop to customize for each client, employee group, or other department-specific factors. The system has essentially eliminated coverage gaps, over-staffing, and departmental imbalances.

Strategic Forecasting

TimeSimplicity gives managers innovative tools to evaluate attendance history, identify trends, and forecast future needs. As the weeks go by, supervisors have an ever-increasing amount of key data to help elevate the accuracy of scheduling.

Overtime and Break Management

Companies that fail to control overtime, can really take a financial hit. Workforce Management Suite customizable overtime warnings have reduced labor expenses while proving to be a huge timesaver for managers.

Reduced Labor Costs

Timecard estimation was common at the business prior to Workforce Management Suite. The call center employees would estimate start and end times after the fact if they forgot to punch in. TimeWorksPlus has a schedule adherence function which doesn’t clock employee time outside of prescribed hours and enforces authorized break and meal duration. Tardies and absences are monitored and controlled and buddy-punching has become impossible. The firm is now only paying employees for time actually worked.

Accurate Time Cards and Hassle-free Payroll

TimeWorksTouch has PunchLogic, a feature that makes it ’employee-aware.’ For example, it doesn’t allow staff members to unwittingly clock into the wrong activity. It gives the employees only the options that apply to their current work status (shift beginning, break, meal, or shift ending). Time card accuracy has improved dramatically, saving managers countless admin hours previously spent fixing inaccurate time cards.

Accommodate Scheduling Preferences While Retaining Quality of Service

Call centers generally have a high attrition rate because customer service is an entry-level job for many young workers and a common short-term stint for students and men and women who are temporarily unemployed in their chosen field. Call centers that succeed are able to attract competent employees, quickly train them to be excellent service reps, pay a competitive wage, and maintain low employee turnover.

Increased Employee Accountability

The management at our example office had discovered that accommodating employee scheduling preferences let them to pay slightly less than the median rate in their metro area. The benefits were two-fold: a savings in labor costs and improved worker retention. These savings increase exponentially as they continue to expand their workforce.

Meeting Scheduling Preferences

TimeSimplicity allows supervisors to set minimum/maximum hour preferences per employee. Automated time-off requests simplify life for employees. Mobile Employee Self Service (ESS) enables employees to view their schedule, shift opportunities, and accruals from anywhere. The management team also experimented with allowing fully trained employees within the same skill set group (phone, email, or live chat certified) to handle their own shift trades. When presented with this display of confidence, the reps rose to the occasion and the policy has since become permanent. The practice has not been abused, and turnover has decreased.

Improved Employee Work/Life Balance

The management team believes that prior to the change in policy, most associates were afraid of requesting too many shift trades per week. Now that they are trusted to cover their own shifts when they make a trade, they have more schedule flexibility than ever before. The dedicated crew does not want to give up this valuable perk, even to make a slightly higher wage at a competitor’s business.

Higher morale has improved the quality of service provided by the reps. Employees who are respected and trusted by management can concentrate on doing quality work and meeting production goals.

Workforce Management Suite: Essential For Continued Growth

Now that the office has optimized human capital, the owners plan to expand their services to include order processing and lead response. They are certain that Workforce Management Suite will help them successfully accommodate this growth.

September 5, 2017

7 Ways Employee Self Service Benefits Your Business

employee time card management system South Jordan

One important component of the Workforce Management Suite is the Employee Self Service (ESS) portal. Today’s post looks at the specific benefits of employee self-service workforce management.

1. Empowers Employees

Employees are able to view their schedule, time cards, and accruals without having to go through a supervisor or the HR department. Instead of waiting for their supervisors to circulate shift-change requests on their behalf, staff members simply place requests on the Virtual Trade Board. Managers can conveniently view, monitor and authorize shift request changes online. Managers choose which associates are allowed to manage their own time cards.

2. Prevents Understaffing

Interested employees can request open shifts from the Virtual Trade Board. Managers approve shift changes which triggers automatic notifications to all parties involved.

3. Eliminates Confusion

When time cards, schedules, accruals, and shift changes are centrally managed, managers and associates are all on the same page and can access the information any time. Automatic notifications inform all parties of important scheduling and time card information.

4. Eases Burden on Managers

Supervisors transfer tedious admin tasks to authorized employees and are spared from all the back-and-forth of shift changes and HR info monitoring. Let the associates check their own accruals and total hours worked—they are happy to take you out of the loop.

5. Leverages the Power of Mobility

The Workforce Management Suite mobile app gives employees and supervisors 24/7 anywhere access and convenience.

6. Reduces Admin Time

When the automated system takes over tedious assignments, supervisors can work on other projects. Growing companies won’t need to hire as many HR people as their workforce grows.

7. Accommodates Employees’ Shift Preferences

TimeSimplicity and the Virtual Trade Board make it easy to compose schedules that are best for you and your employees. When a shift comes open unexpectedly, employees who want to pick up extra hours request the shift. This eliminates the need for a manager to try to guess which employee wants the extra shift or beg an unwilling employee. Happy staff members are more engaged, loyal, and productive.

If you are still using manual systems, imagine how Workforce Management Suite could improve your WFM processes and labor force morale.

August 30, 2017

Case Study Chinese Buffet

restaurant employee overtime management South Jordan

Today’s post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain’s margins were shrinking due to rising food costs, so the owner was searching for ways to bolster the bottom line. Competition was tight in the working class community and an attempt to raise menu prices resulted in fewer diners.

He decided to figure out how to limit the cost of labor. All of his employees were hourly except eight full-time head cooks and four managers, each of whom managed two restaurants. Several prep cooks and servers also split hours between locations.

He knew he was paying a lot in overtime and wanted an employee timekeeping system for restaurants that could automatically track and prevent overtime shifts.  During busy times, the managers were juggling so many balls that checking which associates had moved into overtime hours was impossible. Few employees wanted to work overtime anyway, so he knew that proactive overtime management would be welcomed by the workforce.

Solution – Workforce Management Suite

Workforce Management Suite consists of TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and TimeWorksTouch. Each component integrates seamlessly for comprehensive restaurant Workforce Management.

Schedule Enforcement

Each supervisor was able to enter all their employee and shift information in less time that it had previously taken to establish just one monthly schedule in Excel. The schedule enforcement tool prevents out-of-schedule punches and sends notifications before a worker hits the customized threshold. When a warning goes off on a manager’s phone, the manager is able to send the staff member home before overtime kicks in. Accurate break tracking has also delivered a savings in labor costs.

Timekeeping Accuracy for Mobile Staff members

The mobile functionality has quickly proven to be an invaluable feature for managers and associates that split hours between locations. No more retroactively guessing punch times after the fact.

Workforce Management Suite delivered an affordable solution that quickly paid for itself in a few weeks and continues to limit the cost of labor with every single shift.

If you would like more info, please contact us at 503.968.5409.

August 8, 2017

3 Benefits of Cloud-Based Workforce Management

benefits of cloud based WFM South Jordan

It’s easy to see why companies have been steadily moving from premise-based operations to cloud-based, or SaaS (software as a service) solutions. Today’s message highlights 3 significant benefits of cloud-based WFM systems.

1. Saves Money

Low cost setup.
Eliminates expense of IT maintenance.
Avoid rates for software updates.
Easily grows with your organization.

2. Anywhere/Anytime Access

All you need is a web browser.
Centralized records and management.
Customize features and access per user.
Mobile access increases productivity.
Ideal solution for companies with multiple sites and mobile employees.

3. Quick Implementation

Infrastructure already in place.
With login credentials, you are ready to go.
Integrates with your payroll processing platform.

To learn how cloud-based Workforce Management Suite benefits your specific business and industry, call us today!

August 3, 2017

How a Timecard Goof-Up Can Cost you $30,000

South Jordan labor law compliance tools

Restaurant Owner Owes $30,000 for a $30 Mistake
Bobbi Best owns Blondies’ Bistro in Grants Pass, Oregon. In December 2015, a man named Martin Robinson applied for a cook’s position. In the restaurant industry, it is customary for job seekers to exhibit cooking skill in a “working interview.” As Best had routinely done with previous job aspirants, she asked Robinson to sign a waiver in which he consented to an unpaid working interview.

Signed Waivers of Acceptance Don’t Supersede Labor Regulations
Evidently, Best did not understand that Oregon labor laws obligate payment of at least minimum wage for time spent in working interviews. At minimum wage, the working interview would have earned Robinson about $30. The following day, Robinson worked a standard shift but then declined the job in a text message to Best. Best paid him approximately $60 for the regular shift.

Ignoring It Won’t Make It Go Away
Robinson took Best to court where she was ordered to pay a fine for the violation. Best didn’t pay the initial fine which compounded to $4,400 in the early spring of 2016. As of October 31, 2016, she had paid over $13,000 in legal fees but still owed over $21,000 to Robinson and his lawyer.

There are numerous lessons to be learned from this story:

1. Employers need to keep accurate, comprehensive records to protect themselves in case of a labor dispute. Accurately track employee hours for working interviews, training, and regular shifts with TimeWorksTouch from SwipeClock. Customize settings to reflect state and industry-specific provisions.
2. Be aware that a or employee may exploit even a small infraction. Labor courts almost always favor the worker, even if they act rapidly to make amends.
3. Gain a comprehensive understanding of state and federal labor provisions, comply with them, and keep up with changes.
4. In the unfortunate event that you are fined, pay immediately before late penalties build up.

Are You at Risk?

Source: Based on an October 31, 2016 story written by Jeff Duewel for the Grants Pass Daily Courier, republished by the Medford, Oregon-based Mail Tribune. Jeff Duewel, “Working interview turns into nightmare for Grants Pass Bistro,” Mail Tribune, October 31, 2016, http://www.mailtribune.com/news/20161031/working-interview-turns-into-nightmare-for-grants-pass-bistro, accessed February 28, 2017

 

July 25, 2017

Case Study: Staffing Agency

temp staffing contractor scheduling system South Jordan

Today’s post describes a business that, by its very nature, demands a robust Workforce Management system. As more and more businesses hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp agencies can seize the opportunity and expand and diversify.

Consider the unique logistics of our example organization. While some staffing services specialize in just one industry—such as health care—this 12-year old agency has entered new markets steadily for the past few years. They currently place administrative assistants, computer programmers, call center staff, assembly line workers, machinists, child care providers, and substitute teachers.

With a continual turnover of contract workers and offsite punch ins as the norm, this agency couldn’t cope with their timekeeping and scheduling system. Though it was partially automated, the technology was 10 years old and it couldn’t provide the number of job codes they required. The mobile app malfunctioned frequently and didn’t support the latest time clocks.

A staffing office simultaneously serves two classes of clients; the temp workers they place and the businesses who use the workers. Each of the players depend on the office for accuracy. The don’t want to overpay the temps, and the hourly contractors are, understandably, especially sensitive to timekeeping accuracy.

Solution – Workforce Management Suite

The Workforce Management Suite time and attendance tool, TimeWorksPlus, quickly solved a multitude of problems. The Workforce Management Suite mobile app allows contract workers to punch in on their cell phone wherever they are. Because the PunchLogic function has virtually done away with missed and duplicate punches, timekeeping accuracy has improved dramatically.

Scheduling Made Easy With Workforce Management Suite

Temp worker hours are controlled with customizable system warnings and there are nine pay-rate fields and employee groups/sorting/filtering for easy organization and oversight.

TimeWorksPlus is customizable for the copious lunch and break policies of the businesses they serve. The agency personnel can see what’s going on with all of their temp workers in real time on any given day.

With the recent rise in ransomware hackings and other data security threats, the agency puts a premium on data security and appreciates the peace of mind provided by Workforce Management Suite.

Workforce Management Suite is the ultimate Workforce Management system for staffing agencies. With Workforce Management under control, now they can concentrate on serving even more markets while keeping current clients satisfied.

July 18, 2017

Case Study: Patient Care Staff Scheduling and PBJ

healthcare employee scheduling system South Jordan

SwipeClock helps assisted living facility do away with scheduling conflicts, cover gaps, and improve quality while raising staff member morale.

Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to address a frequent cascade of scheduling changes. Every schedule change resulted in a stream of inefficient emails, texts, and phone calls that wasted time, confused staff members, and curtailed productivity for days at a time.

Frustrated Employees

Suncrest Assisted Living has a labor force of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site workforce means schedules aren’t very flexible and have little room to absorb change, which happens regularly.

Unplanned schedule changes launched a time-consuming process of sending emails and texts to all qualified team members to find a replacement. Managers were often required to coordinate fractional shift changes to adapt to overlapping availabilities. The result was a domino effect that caused unanticipated consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.

SwipeClock Workforce Management Offers Relief

healthcare employee scheduling system South JordanSearching for a solution, Suncrest turned to Workforce Management Suite. Workforce Management Suite delivers simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeWorksPlus), with mobile capability for 24/7 anywhere access.

SOLUTION — Workforce Management Suite

• TimeSimplicity for expedited assisted living staff scheduling and mobile coordination.
• TimeWorksPlus for integrated time and attendance tracking.
• Mobile access delivers employee access and management control.

Suncrest needed a quick solution that supervisors and other team members could use without the need for a lot of additional training. TimeSimplicity provided exactly that, with the additional power of drag-and-drop scheduling, simple schedule change management, and employee self-help tools that empower staff members to solve scheduling snags with ease.

With Workforce Management Suite, Suncrest was able to set up their scheduling in about fifteen minutes by logging each employee name, job code, and availability. Once that was done, formulating employee schedules became a straightforward matter of drag-and-drop. Scheduling conflicts, last-minute overtime, and adequate shift coverage are no longer a problem with built-in alerts that warn managers before a problem takes place.

When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; associates can enter their availability to pick up hours, and switching shifts between team members is as simple as trading cards. Managers only need to confirm swaps for stress-free schedule adjustments.

One of the most popular features for Suncrest is the ability to empower team members with mobile access. With the Employee Self Service (ESS) portal, team members are able to view their schedule, request time off, monitor accruals, and review their time cards. They no longer need to call a manager for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of staff members working all hours of the day and a real timesaver for supervisors.

PBJ Made Easy

All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) regulations. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in Workforce Management Suite to easily track the data and prepare accurate reports. Suncrest managers are sleeping better at night knowing that PBJ compliance is automated with SwipeClock Workforce Management Suite.

Cost Savings, Improved Performance, and Boosted Morale

Managers using Workforce Management Suite for scheduling will tell you that the savings in time alone makes the upgrade worth it. In addition, Suncrest Assisted Living will go one further and tell you that staff member empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Contented employees leads to better care for residents, improved productivity, and a healthier bottom line.

Call us today for more info!

July 18, 2017

Case Study: Restaurant Schedule Management

restaurant employee scheduling system

SwipeClock helps restaurant transform schedule management, control expenses, and maintain a dedicated workforce.

Coat and Thai is a contemporary Thai restaurant whose owners are planning to open a second location with hopes of franchising in the future. It struggles with the challenges common to the restaurant industry; service peaks, specialized staff, and high employee turnover.

Overwhelming Workforce Management Challenges

Coat and Thai’s sole manager was the only one doing the hiring, scheduling, and time tracking, creating a bottleneck that soon became an unmanageable burden. She was handling employee time, attendance, and scheduling with a 90’s era punch clock, Excel spreadsheets, and a small dry erase board hung in the kitchen. The business has staff members working from 5:00 a.m. until 2:00 a.m., seven days a week, further complicating the logistics of scheduling.

Additional complications included maintaining adequate staffing for every shift, adapting schedules to sudden surges in business, managing schedule requests, tracking employee meal breaks, and keeping skilled chefs and experienced servers from jumping ship to newer restaurants opening in the neighborhood; a sour prospect for any business.

Workforce Management Suite Sweetens the Sour

Coat and Thai concluded that the first order of business was automating employee time and attendance. TimeWorksPlus allows employees to clock in/out from their mobile devices, eliminating the need to crowd the kitchen during critical shift changes, and allowing staff members to merge in and out of shifts with increased efficiency.

Patrons are appreciating better service, and Coat and Thai has put an end to costly guesswork and back-dating when congestion forced staff members to skip clocking in. Mobile clock also permits their head chef to clock in off site when acquiring produce at local farmer’s markets, saving time and reducing time card errors, something both management and employees appreciate.

Reduced Labor Costs

Coat and Thai has seen a decrease in labor costs as a result of incorporating integrated clock in/out features for unpaid meal times and breaks. Before Workforce Management Suite, employees often punched out for a meal and forgot to punch back in, creating problematic back-filling and costly guesswork. With Workforce Management Suite PunchLogic, busy employees are only given logical options when accessing the clock in system to reduce mistakes, gather better records, and expedite payroll.

healthcare employee scheduling system South JordanFilling holes in the schedule has become much easier with the TimeSimplicity Virtual Trade Board. Previously, the manager would circulate shift change requests to the staff, and then re-circulate when options were proposed. Now, employees simply enter requests on the Virtual Trade Board. Managers can rapidly view, monitor and confirm shift request changes online. Once a shift trade is authorized, TimeSimplicity automatically alerts the appropriate associates. Since the transition, the restaurant has rarely been caught shorthanded. Job codes and pre-set requirements make scheduling easy so classifications such as the age requirement to serve alcohol don’t get missed during shift swaps or replacements.

SOLUTION — Workforce Management Suite

  • TimeSimplicity for automated restaurant scheduling and mobile coordination.
  • TimeWorksPlus for integrated time and attendance tracking.
  • Mobile access provides employee access and management control.

The team members love the Virtual Trade Board because it has significantly reduced the time it takes to manage work schedules and submit time cards. Many team members are college students whose schedules change each semester. Configuring schedules to better offer staff flexibility has dramatically improved worker morale and curtailed turnover.

Ready for Expansion

The owners of Coat and Thai are better prepared for projected expansion into new venues and franchising. With a handle on the complexities of crew scheduling, and seamless integration with payroll, owners and management can now focus on service and growth. Custom templates make schedule replication quick and easy, and centralized reporting permits the organization to monitor and adjust to changes while decreasing costly overtime, scheduling conflicts, and peak service emergencies.

Most importantly; associates are happy to participate in the growth of the organization and share their enthusiasm with their increasingly satisfied diners.

July 18, 2017

Case Study: Hotel Shift Management

hotel employee scheduling system review

Smart Scheduling for Hotel and Hospitality

SwipeClock helps hotel elevate their bottom line with simplified scheduling and more efficient time and attendance tracking.

The Bayside Hotel and Resort is a 135-room, 5-story complex which includes a hotel, two restaurants, and a small business center. There is no “typical” day for The Bayside Hotel, and they rely on a diverse workforce to handle a wide range of guest requests at every hour of the day.

To keep an otherwise chaotic operation running smoothly, Bayside faces staff challenges that range from last-minute sick leave to schedule changes to last-minute overtime. With their reputation resting squarely on their capacity to serve patrons with personal attention, workforce management is a main concern at Bayside. Their ultimate goal; increase customer service without increasing labor costs.

Overwhelming Workforce Management Challenges

The management staff had been struggling to find an employee timekeeping and scheduling system that prevented understaffing, could be adapted on the fly, kept all parties notified about scheduling changes, tracked data for DOL compliance, and guaranteed that time cards were turned in on time to the payroll service. For Bayside, this was no easy task with so many diverse departments including hospitality, housekeeping, maintenance, and operations. In every department, supervisors needed accurate data to design scheduling strategies that eliminated waste while maintaining a distinctive standard of service for their patrons.

Bayside needed a hotel employee scheduling solution that would meet scheduling targets while providing greater flexibility for staff members and less busy work for supervisors.

Time and Attendance Made Easy With SwipeClock

hotel employee scheduling system review The Workforce Management Suite time tracking tool, TimeWorksPlus, started delivering benefits during the very first pay cycle. With mobile access built in, TimeWorksPlus allows employees to clock in/out on their mobile device wherever they are—whether they work in housekeeping, guest services, security, or maintenance. Because the PunchLogic feature dramatically reduces missed and duplicate punches, time card accuracy has improved substantially.

TimeSimplicity Cleans up the Scheduling Mess

TimeSimplicity has dramatically improved the scheduling process for Bayside managers and employees. It offers managers smart tools for manageable, hassle-free scheduling and allows staff members to take over many tasks previously done by supervisors. Bayside managers are amazed at how simple it is to design, save, and adjust recurring schedules.

SOLUTION — Workforce Management Suite

  • TimeSimplicity for streamlined scheduling and mobile coordination.
  • TimeWorksPlus for integrated time and attendance tracking.
  • Mobile access delivers employee access and management control.

Employees and management enjoy the automation and centralization of scheduling operations. Employees enter schedule requests to the Virtual Trade Board and view which additional shifts they may pick up. Once a supervisor has authorized a schedule change, TimeSimplicity informs the worker; eliminating endless phone calls, texts, and emails.

TimeSimplicity has reduced under-staffing which has accelerated room turn-around, shortened front desk guest wait times, and increased staff efficiency.

Employee hours are controlled with customized system alerts and there are nine pay-rate fields and employee groups/sorting/filtering functions to give every department supervisor scheduling precision.

Workforce Management Suite is the same system used by Hilton, Embassy Suites, Ramada, Sheraton, Holiday Inn and Marriott to save time, limit labor costs, and maintain regulatory compliance.

Call us to day to show you how to integrate this with your payroll!

July 18, 2017

No More Missed Punches

Biometric Time Clock Paired With Employee Timekeeping System

Our timekeeping solutions combine the latest in time clock technology with industry-proven, cloud-based time and attendance services.

Company-Wide Benefits
HR and Payroll managers won’t have to research and correct missed and unmatched punches and system is synced to payroll system. It provides supervisors with supreme visibility and tools for absence and overtime management, leave planning, compliance, notices, and time card approvals. Employees appreciate simplified, accurate punch in/out, convenient notifications, and 24/7 time card visibility.

Here are the specs:
Interactive Prompt

Real-time verification for employee work status and applied job codes.

Data Input
Enter tips, codes, or responses.

Employee Status Awareness
System tracks employee state (clocked in or out, on break, current job code). Eliminates missed punches and enables extensive timekeeping records and analytics.

Fingerprint Enrollment
Supervisors can swiftly enter employee fingerprints at the clock.

Fingerprint Validation
Employee identification/validation with fast biometric fingerprint reader.

Wi-Fi Enabled

Allows placement on manufacturing floors or in sites where network wires are not possible.

Ethernet Connection
Wired connection to networks.

Battery Backup
Supports continued functioning for up to three hours (depending on use) in the event of lost power.

Offline Mode
Punches are saved if network connectivity is lost and submitted when connection is restored.

Multiple ID Form Factor Support
Recognize employees with PIN, proximity cards, or fingerprints—all supported within the same site.

Remote Update
Clock receives latest software updates without user action.

7” Color Screen
High contrast, large area screen for punches, notices, and data input.

User Capacity
Up to 6000 fingerprints/timecards.

Contact Paragon Payroll & HR today for more info!